FAQ

Click the question to see the answer. If your questions have not been addressed by the following, please contact us.

  • Where can I purchase tickets?

    Tickets are available for sale online (Click Here), via telephone at (519) 337-4474 / 866-450-4474 and at various ticket locations in the area. For information on ticket locations, please visit the directions page.

  • When will the Ticket Booth and the Will Call Booth be open and where is it located?

    The Ticket and Will Call Booth will be open two hours prior to the gates opening. The Will Call booth is located at the front gate.

  • Why should I buy advance tickets?

    It's the only way to guarantee your admittance to the Festival. Also, a convenience charge may be applied for tickets purchased at the gate.

  • Will the event sell-out?

    Many performers have been known to sell out. No tickets are held back - once it is sold out, it is sold out!

  • Can I bring a lawn chair, blanket, umbrella, gymbag, knapsack, cooler?

    To honour the wishes of the performers and to follow the law, you may not bring in outside food or beverages or knapsacks, gymbags, umbrellas, etc. There will be ample vendors for food and beverages. However, you may bring a lawn chair and/or a blanket into the concert. Since the crowd is going to be large, lawnchairs are only permitted in designated areas, at the rear of the concert grounds. You don't want to be the only person sitting in the crowd at the front of the stage, now do you?

  • Can I bring outside food, water, pop, coffee, etc into the concert?

    No you cannot bring in outside food or drinks. There are plenty of vendors you can purchase these items from inside the gates. Please note: Due to contracts from the headliners, our vendors are required to remove the bottle caps from the pop and water.

  • I ordered tickets that are to be picked up at the gate. Where is the pick up location?

    Pre-ordered tickets are to be picked up at the Will Call booth located at the front gate which is the main entrance.

  • To pick up my pre-ordered tickets, what do I need?

    Bring the confirmation number that you were given as well as photo ID. Your confirmation number is not a necessity but it will speed up the process.

  • Can I wear studded or spiked jewellery?

    For the safety of our patrons, studded or spike jewellery is not allowed on the Hiawatha grounds.

  • Are cameras allowed?

    Personal (point and shoot) cameras are welcome but professional cameras are not permitted. Professional cameras include any with removable or zoom lenses and SLRs. Anyone attempting to record (audio/video) the performance or transmit it via any means may be prosecuted.

  • Can I bring my pets (dogs, cats, budgies, goldfish, orangutans or koalas)?

    Nope. Sorry, absolutely no animals whatsoever!

  • When should I book a hotel? Is it hard to find one?

    It is recommended that you secure a hotel room as soon as possible. Many hotels will fill up quickly. Camping is also available on the Hiawatha grounds. Click here to purchase camping.

  • Will you have a Bank machine on site?

    There will be cash machines on site, however it will be inside the festival grounds and not accessible for those who need money to purchase entrance tickets. We highly recommend you bring enough money for your entrance, some food and beverages and any other purchases you might want to make. Our gate, food vendors and beverage tickets are cash only. Vendors of memorabilia MAY accept other forms of payment.

  • Must I be of legal drinking age to attend?

    No, Hiawatha Bash is all ages and there is one general ticket to get in to the grounds, however, there is a licensed area that will be fenced off which patrons 19+ will be allowed to enter, with the appropriate identification.

  • What is the legal drinking age in Ontario?

    19. Be responsible - if you are going to drink, please don't drive. If you are going to drive, please don't drink. The event staff and security will not tolerate drunkenness.

x